Reference

Terms Conditions That Govern Your 7game Account

These Terms & Conditions set out what you agree to when you open an account, make deposits through bKash, Nagad or Rocket, place wagers, or request withdrawals on 7game. We keep them straightforward so you know exactly where you stand.

bKash, Nagad, Rocket DepositsAccount & Wallet RulesWithdrawal ConditionsEligibility by RegionDispute Resolution
7game Terms Conditions That Govern Your 7game Account
POLICY CONTACT PATHS

How to Reach Us About These Terms

If anything in these Terms & Conditions is unclear, or you need to raise a dispute, request account closure or ask about data held on your profile, our support team handles it. You do not need to wait for a scheduled window — reach out through whichever channel suits your situation and reference the specific clause or issue so we can route your request quickly.

Team online

Live Chat

Open the chat widget from any page on 7game. Mention the specific term or clause number you need clarification on and a support agent will walk you through the relevant section without redirecting you elsewhere.

Email Support

Send your query to our support email with your registered username and a clear description of the issue. We respond to terms-related questions as a priority so you are not left waiting on account-affecting matters.

In-App Message

Tap the support icon inside your 7game account on mobile. Attach screenshots if relevant — for example, a transaction reference from bKash or Nagad that relates to a disputed deposit or failed withdrawal under these terms.

POLICY HANDLING DETAIL

How We Manage Data, Security and Your Rights

These six points explain how we handle the operational side of the Terms & Conditions — from the data we collect to how you can request changes. Each reflects a real process inside the platform, not a vague promise. If you want specifics on any point, contact support and reference the relevant heading below.

Data We Collect

We store registration details, wallet transaction logs from bKash, Nagad or Rocket, device identifiers and session timestamps. This data supports account verification, fraud checks and regulatory queries. We do not sell it to third parties.

Cookie Usage

7game uses session cookies to keep you logged in and analytics cookies to understand how pages perform. You can clear cookies from your mobile browser settings at any time, though doing so will end your active session and require a…

Account Security

Your account is protected by a password you set at registration plus an OTP sent to your mobile number for sensitive actions like withdrawal requests.

Data Retention

We retain account and transaction data for as long as your account is active and for a reasonable period after closure to comply with any applicable legal obligations. You may request deletion after that period through support.

Requesting Changes

You can update your registered mobile number, email address or display name through account settings. Changes to wallet-linked details (the bKash or Nagad number tied to withdrawals) require identity verification via support to prevent unauthorised redirections.

Who to Contact

For any rights-related request — data access, correction, deletion or a formal complaint about how your information is used — contact our support team via live chat or email. Reference these Terms & Conditions and specify what you need actioned.

Common Questions About 7game Terms & Conditions

We get regular questions about how these terms affect everyday account use — deposits, withdrawals, eligibility and disputes. Below are straight answers to the ones that come up most. If your question is not here, reach out through live chat.

Eligibility depends on the laws that apply where you are located. It is your responsibility to confirm access is permitted in your jurisdiction before registering. We do not guarantee availability in any specific region.

No. These terms allow one account per person. If we detect duplicate registrations — same device, same bKash or Nagad number, or matching identity documents — we may suspend both accounts and forfeit any balances.

We notify you via your registered email or through a banner inside your account dashboard. If you continue using the platform after that notification, you accept the updated terms. If you disagree, you may close your account and withdraw eligible funds.

Contact support through live chat or email and request closure. We will process any remaining eligible balance to the bKash, Nagad or Rocket number linked to your account before deactivating it permanently.

Yes. Every deposit you make through bKash, Nagad or Rocket is governed by the funding and wallet clauses in these Terms & Conditions. Funds credited to your wallet are subject to the wagering and withdrawal rules outlined here.

Withdrawals require that your identity has been verified and that you have met any applicable wagering conditions on bonus-related funds. Standard balance withdrawals route back to the mobile wallet number you registered — bKash, Nagad or Rocket.

Open a live chat or send an email to support with your username, the transaction reference from your bKash or Nagad app, and a description of the issue. Disputes are reviewed against the transaction logs stored under your account.

Yes. Contact support with a data access request and verify your identity through the OTP process. We will provide a summary of the registration, transaction and session data associated with your account within a reasonable timeframe.

If suspension results from a terms violation — such as duplicate accounts or fraudulent activity — balances may be forfeited as stated in the enforcement clause. If suspension is precautionary, funds remain on hold until the matter is resolved through support.

Yes. Whether you access 7game through a mobile browser or the app, the same Terms & Conditions apply. Device type does not change your rights or obligations — account rules, payment terms and dispute processes remain identical across all access methods.