Reference

Legal Framework at 7game

We want you to understand exactly how your data is handled, what your rights are, and how access to this platform depends on your local law and eligible regions.

Region-Dependent AccessData TransparencyAccount RightsLocal Payment ContextPolicy Updates
7game Legal Framework at 7game
DATA AND SECURITY HANDLING

How We Protect Your Account and Data

Policy credibility comes from what we actually do, not what we claim in broad terms. Below are the specific practices in place around your data, cookies, account security, retention periods and your right to request changes. Each point describes a real operational step, not a vague assurance.

Encryption in Transit Every connection between your device and our servers runs through SSL encryption. This covers login, deposits via bKash or Nagad, withdrawal requests and any personal data you submit during verification. The lock icon in your browser confirms the active certificate.
Cookie Usage We use cookies to keep your session active, remember your preferred language and reduce repeated logins on the same device. No advertising cookies from unaffiliated networks run on our pages. You can clear cookies from your mobile browser settings at any time.
Account Security Layers Your account is protected by the password you set plus OTP verification sent to your registered mobile number. If you change your linked bKash, Nagad or Rocket wallet, we require fresh verification before any withdrawal processes to that new wallet.
Data Retention Period We keep your account data for as long as your account remains active. After a closure request, personal data is removed from live systems within a reasonable timeframe, unless retention is required by applicable obligations in your jurisdiction.
Requesting Your Data You can ask for a copy of all personal information we hold about you. Send the request through live chat or email, confirm your identity via OTP, and we will compile and deliver the file to your registered email address.
Correction and Deletion If any stored detail is wrong — name, number, linked wallet — contact support with the correction. For full deletion, we process the request after verifying there are no pending transactions or unresolved withdrawals on your account.
POLICY CONTACT PATHS

Reach Us About Legal Matters

If you have questions about how a policy affects your account, your stored data, or your payment wallet connected via bKash, Nagad or Rocket, our support team handles legal-related queries alongside standard account help. You do not need a separate channel — the same paths work for policy questions, data requests and access concerns.

Live Chat Open live chat from any page on the platform. Mention that your query is policy-related and the agent will route it to the appropriate team. Available around the clock for initial intake of legal and data queries.
Email Support Send your request to the support email listed in your account dashboard. Include your registered mobile number and a brief description. Expect a written response that you can keep as a record of any commitment we make.
In-App Message Use the message icon inside your account on mobile. This works whether you access through your browser or the installed app — same thread, same history. Attach screenshots of any concern directly within the conversation.

Common Questions About Our Legal Policies

Below are the questions people actually ask when they read through a legal or privacy page. Each answer is specific to how 7game handles the matter — not a generic statement you could find anywhere else.

Access depends on your local law and whether your region is eligible. We do not determine legality for you — it is your responsibility to confirm that using an online platform like ours is permitted where you live before creating an account.

We collect the mobile number you register with, the name you provide, your email if you add one, and payment wallet identifiers when you link bKash, Nagad or Rocket. No biometric data is collected at any stage of account setup.

Payment wallet details are used exclusively to process deposits and withdrawals you initiate. We share only the minimum required data with the payment processor. We never store your wallet PIN or bKash app credentials on our servers.

Yes. Contact support via live chat or email, verify your identity through OTP, and we will close the account. Personal data is removed from live systems after any pending transactions are settled and any applicable retention period has elapsed.

We notify you through the mobile number or email linked to your account. A summary of the change and the effective date are included. If you do not agree, you may request closure before the new terms take effect.

We do not share personally identifiable information with unaffiliated third parties for advertising. Data is shared only with payment processors like bKash, Nagad, Rocket or Upay to complete your transactions, and with service providers who help us operate the platform securely.

Inactive accounts retain their data as long as they remain open. After extended inactivity we may reach out to confirm whether you want the account active. If you never respond and the account is eventually closed, the standard deletion process applies.

Open live chat or send an email to support. Provide the correct detail and verify your identity via OTP. Corrections to your linked payment wallet — switching from Rocket to Nagad, for example — require a fresh wallet verification step before withdrawals resume.

Session cookies are needed to keep you logged in while you browse. If you block all cookies, you will be asked to log in again on every page load. We do not serve third-party advertising cookies, so blocking those will not affect your experience.

Reach our support team through live chat or the support email in your account dashboard. Describe the concern and include any evidence. We escalate data-related complaints internally and respond with a written outcome you can retain for your records.